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Phone Shop - Customer Assistant Part-time Job

Oct 1st, 2022 at 14:12   Sales and Retail   Milton Keynes   148 views Reference: 240
Job Details

Shift Pattern:

Are you warm, friendly and approachable?

  • Do you have the drive and motivation to work in a sales and service environment?
  • Can you adapt to working in a fast paced ever-changing environment?
  • Do you enjoy working with the latest technology?
  • Are you a team player who supports others and builds great team spirit?
  • Do you enjoy building relationships with customers to establish their needs and help them choose the right products for them?

Every part of Tesco Mobile puts our 5 million customers first – our tariffs, our shops and our award-winning Customer Care. We’ve teamed up with O2, giving our savvy customers 99% coverage. In our stores, our colleagues aren’t on commission. It’s all about finding our customers the perfect phone and tariff.

Shift pattern

DaysFrom timeTo time
Thu14:00:0019:00:00
Fri09:00:0014:30:00
Sat13:00:0019:00:00

You will be responsible for

What you will do.

  • You will deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
  • You will create an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • You will be passionate about our products, having confident conversations with customers demonstrating this passion.
  • You will follow the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
  • You will protect legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
  • You will work with the business to grow sales, delivering your personal Tesco Phone Shop targets.
  • You will support your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

You will need

Collaboration
Working together across your store and across your group to achieve shared success.

Empathy
Building strong relationships with customers and colleagues.

Responsiveness
Being flexible in the way you think, make decisions and handle change.

Resilience
Knowing your own sources of energy and keeping yourself fit for life.

Innovation
Always looking for ideas and opportunities to build a better Tesco.

What’s in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • 10% Discount Card increasing to 15% after every pay for a 4 day period
  • Life assurance
  • Retirement saving plan
  • Great colleague deals and discounts, saving you money on everyday purchases
  • Uniform provided

Click here to read more about the benefits we have available for our colleagues

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Financial wellness - Tesco has partnered with experts to help you make the most of your money

Get involved in a range of fundraising activities with our long-term charity partners

Company Description
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving Britain's shoppers a little better every day. Our business was built with a simple mission to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.At Tesco, inclusion means that Everyones Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues who in turn help to build the success of our business and reflect the diversity of the communities we serve.